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Refund Policy


Our #1 priority is to provide exclusive products and satisfy our customers at all time.

Please note that once your order is placed, it can no longer be cancelled because we do our best to process your order as soon as possible.

We invite you to please read carefully the items description when shopping on our website.

Any return must be initiated via email at contact@zalauri.com within 48 hours after receiving your package. Once we receive the email, we will look into your request in order to determine if the items are eligible for return and will get back to you as soon as possible.

Items must be unopened and unused to qualify for return for sanitary reasons.

For any questions or concerns, please feel free to contact us via email at contact@zalauri.com and we'll do our best to assist you.